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New WebPhone Calling Card Feature

WebPhone Plus offers great calling features at no additional cost
Speed Dial

Speed Dial is a time-saving feature that allows you to store up to 99 telephone numbers for quick and easy dialing.

To set a Speed Dial code (Shortcut Method):

  1. Press **, the Speed Dial code you would like to use followed by *, and the phone number. Then press the Dial button.

    The Speed Dial code can be any number from 1 to 99. (For example, if you would like to assign the phone number (212) 555-9876 to Speed Dial code 7, press ** 7*2125559876)

  2. You will hear a confirmation message when your Speed Dial code has been saved.

To set a Speed Dial code (Menu Method):

  1. Press *97 and then the Dial button.
  2. Press 1 and then follow the voice prompts for instructions on setting a Speed Dial code.

To make a call using Speed Dial:

  1. Dial ** followed by the Speed Dial code, then press the Dial button.
  2. The phone number will be played to you, and your call will be placed as if the phone number were dialed directly.

To edit or delete a Speed Dial code:

  1. Press *97 and then the Dial button.
  2. Press 1 and, after hearing the prompt, enter the Speed Dial code you would like to edit.
  3. The phone number associated with the Speed Dial code will be read to you. Press 1 to change the phone number or press 2 to clear the number.

To browse your Speed Dial codes:

  1. Press *97 and then the Dial button.
  2. Press 2 to browse your Speed Dial Codes.
  3. The codes and phone numbers you have set up will be read to you in order. Press # to move forward through the list and press * to move backward through the list.

Usage Notes:

  • A phone number can be assigned to only one Speed Dial code.
  • 911, 411, and operator phone numbers (0 or 0+) cannot be assigned to Speed Dial codes.
  • The shortcut method for setting a Speed Dial code does not confirm if the code is already in use. If this method is used, an existing phone number will be replaced with the newly entered number.
  • The menu method for setting a Speed Dial code notifies you if a code already has a phone number assigned to it.
WebPhone Plus feature codes
Download a complete list of WebPhone Plus feature codes (PDF)

WebPhone User's Guide
Instructions for using this calling feature are included in the WebPhone User's Guide (PDF)

Online feature management
You can change your Speed Dial settings in the Manage Features section of our online account center. Login to the account center.

Frequently Asked Questions:

Do I need to assign the Speed Dial codes in numerical order?
No. You can set up any of the 99 available codes at any time, in any order. For example, you could set up Speed Dial codes 1-5 with phone numbers of family members and then assign codes 10-20 with phone numbers of business contacts.