Home
Overview
Features
• Calling Features
Rates
FAQ
My Account
Download
Sign-up
New WebPhone Calling Card Feature

WebPhone Plus offers great calling features at no additional cost
Call Return

Did you miss your last incoming call? Just dial the Call Return code. Call Return will tell you who called you last, regardless of the condition your phone was in during the missed call -- busy, idle, answered, or unanswered. You will then have the option to connect immediately to that number.

To activate Call Return:

  1. Press *69 and then the Dial button.
  2. A voice prompt will then announce the number of the last incoming call. After this announcement, the call is placed automatically.
  3. If you do not wish to place a call to the announced number, simply press the End button.

To deactivate Call Return:

  1. Press *89 and then the Dial button.
  2. You will hear a voice prompt confirming that the command has been recognized.
  3. Press the End button. The Call Return request is now deactivated.

Usage Notes:

  • You can still make outgoing calls while you are waiting to redial.
  • Call Return may not work if the original caller used a number blocking feature.
  • Call Return is convenient if you think you missed a call. Dial the feature code to see who called you last.
WebPhone Plus feature codes
Download a complete list of WebPhone Plus feature codes (PDF)

WebPhone User's Guide
Instructions for using this calling feature are included in the WebPhone User's Guide (PDF)
Frequently Asked Questions:

I missed a call and dialed *69, but the number was not known. Why does this happen?
If a caller has blocked their number (or marked it private), a private or anonymous message will display on your Caller ID unit. Because of the inability to capture a private number, *69 will not have the ability to recall this number.

Note: Calls marked private or anonymous can be rejected with the Anonymous Call Rejection feature. When Anonymous Call Rejection is activated, your phone will not accept calls from blocked numbers. Click here for more information.

Will Call Return work for international numbers?
Yes. Unless a caller has blocked the number (or marked it private), you should be able to call back.

I missed a call, but I don't have time to return the call immediately. Will Call Return play back the number so that I may call back at a more convenient time?
Yes. Once you dial *69, a voice prompt will tell you the number of your last incoming call. After this announcement, the call will be placed automatically. If you do not wish to place a call to the announced number, simply hang up the phone.