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New WebPhone Calling Card Feature

WebPhone Plus offers great calling features at no additional cost
Caller ID

The Caller ID feature gives you the ability to display, or not display, your own telephone number to others when you make outgoing calls.

Before you dial your desired number, you have the ability to block your number to the party you are calling. You can activate the Caller ID blocking feature on a per call basis or on all calls.

To block your number on a per call basis:

  1. Press *67 and then the Dial button.
  2. You will then hear a stutter dial tone followed by a regular tone -- this indicates that the command code was recognized.
  3. Proceed to make your call. The party you are calling will see an "Anonymous" on their Caller ID instead of your name or number.

To block your number on all outgoing calls:

  1. Press *95 and then the Dial button.
  2. You will then hear a stutter dial tone followed by a regular tone -- this indicates that the command code was recognized.
  3. Proceed to make your call. The party you calling will see an "Anonymous" on their Caller ID instead of your name or number.

To deactivate Caller ID blocking on a per call basis:

  1. Press *82 and then the Dial button.
  2. Press the End Button.
    NOTE: The next call you make will NOT block your Caller ID since this service code is for a single call only.

To deactivate Caller ID blocking on all calls:

  1. Press *96 and then the Dial button.
  2. Press the End button.

Usage Notes:

  • Caller ID permanent blocking or per-call blocking does not block your name and phone number from toll free services.
WebPhone Plus feature codes
Download a complete list of WebPhone Plus feature codes (PDF)

WebPhone User's Guide
Instructions for using this calling feature are included in the WebPhone User's Guide (PDF)

Online feature management
You can change your Caller ID settings in the Manage Features section of our online account center. Login to the account center.
Frequently Asked Questions:

Why do I receive a recording stating that the party does not accept blocked or private calls on some numbers?
The person that you are calling has activated Anonymous Call Rejection. Anonymous Call Rejection rejects calls that are marked "private" or "anonymous." Since you have blocked your Caller ID, your call is blocked. To complete the call, you will need to deactivate your Caller ID blocking and dial again.

To deactivate your Caller ID blocking for a single call, press *82, enter the number you wish to call and press the Dial button. Your call should be connected.