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New WebPhone Calling Card Feature

WebPhone Plus offers great calling features at no additional cost
Call Blocking:
Selective Call Rejection, Selective Call Acceptance and Anonymous Call Rejection

Call Blocking allows you to gain better control over the numbers you receive calls from… and the numbers you do not. You can create a list of up 10 numbers for Selective Call Rejection or Selective Call Acceptance on the Call Blocking settings page of our online account center. This feature will help reduce the amount of unwanted or unsolicited calls you receive.

Selective Call Rejection and Selective Call Acceptance are mutually exclusive features. You may only enable one of these features at a time.
Selective Call Rejection - Block calls from certain phone numbers

Selective Call Rejection allows you to block unwanted calls from certain phone numbers. You can create a list of up to 10 phone numbers that you would like to block from calling your WebPhone number.

To create a list of blocked phone numbers:

  1. Login to your account and go to the Call Blocking settings page in the Manage Features section.
  2. Choose the activate option for Selective Call Rejection.
  3. Follow the directions on the page to create your blocked phone number list.

To activate Selective Call Rejection from your WebPhone:

  1. Press *60 and then the Dial button.
  2. Press the End button.

To deactivate Selective Call Rejection:

  1. Press *80 and then the Dial button.
  2. Press the End button.

Usage Notes:

  • By default, the rejection list is empty. No phone numbers are blocked. You must follow the steps for adding a phone number to the rejection list so that incoming calls from that number are blocked.
  • If your blocked list is empty and you attempt to activate Selective Call Rejection from your phone, you will be prompted to create a list online. The feature will not be activated.
  • You can make calls to phone numbers on your rejected list.
  • Once a number is placed on the rejection list, the number continues to be blocked indefinitely until you remove the phone number from the rejection list.
  • Selective Call Rejection and Selective Call Acceptance are mutually exclusive features. You may only enable one of these features.
Selective Call Acceptance - Only accept calls from select phone numbers

Selective Call Acceptance allows you to accept calls from certain phone numbers of your choice. Once you have activated the feature on the Call Blocking settings page, you can create a list of phone numbers that you would like to accept. If this feature is activated, all calls will be rejected except calls from the telephone numbers on the accepted list.

To create a list of accepted phone numbers:

  1. Login to your account and go to the Call Blocking settings page in the Manage Service Features section.
  2. Choose the activate option for Selective Call Acceptance.
  3. Follow the directions on the page to create your accepted phone number list.

To activate Selective Call Acceptance from your phone:

  1. Press *64 and then the Dial button.
  2. Press the End button.

To deactivate Selective Call Acceptance:

  1. Press *84 and then the Dial button.
  2. Press the End button.

Usage Notes:

  • By default, the acceptance list is empty and you will accept all calls. You must follow the steps for adding a phone number to the call acceptance list.
  • If your accepted list is empty and you attempt to activate Selective Call Acceptance from your phone, you will be prompted to create a list online. The feature will not be activated.
  • Adding numbers to the call acceptance list will block ALL other calls besides those on your call acceptance list. Do not enable this feature unless you want to limit your incoming calls to only those on your call acceptance list.
  • Selective Call Acceptance and Selective Call Rejection are mutually exclusive features. You may only enable one of the above features.
Anonymous Call Rejection - Reject calls that are hiding their identity

Anonymous Call Rejection allows you to accept all calls except those whose telephone numbers are hidden due to a privacy feature that prevents their number from displaying to the called party. These numbers usually appear on Caller ID as "anonymous" or "unavailable."

To block anonymous calls:

  1. Press *77 and then the Dial button.
  2. Press the End button after you have heard the confirmation message.

To deactivate Anonymous Call Rejection:

  1. Press *87 and then the Dial button.
  2. Press the End button.

Usage Notes:

  • Anonymous Call Rejection is independent from the other Call Blocking features. It can be active on its own or when either Selective Call Rejection or Selective Call Acceptance are active.
WebPhone Plus feature codes
Download a complete list of WebPhone Plus feature codes (PDF)

WebPhone User's Guide
Instructions for using this calling feature are included in the WebPhone User's Guide (PDF)

Online feature management
You can change your Call Blocking settings in the Manage Features section of our online account center. Login to the account center.
Frequently Asked Questions:

What is the difference between Selective Call Rejection and Anonymous Call Rejection?
Selective Call Rejection automatically blocks incoming calls from selected phone numbers -- up to a maximum of 10 -- on list that you create. Blocked callers will hear a recording saying that you are not presently taking calls.

Anonymous Call Rejection, on the other hand, automatically blocks calls from people who have activated either Per-Call or Per-Line Blocking, which prevents their name and/or phone number from being displayed on a Caller ID device.

Will I know when someone on my Selective Call Rejection list is calling me?
No. Once you enter a number on your rejected call list, any call from that number will not be able to get through to you. The caller on the other end will receive a message that you are not accepting calls.

Will WebPhone report which callers on my Selective Call Rejection list have tried to call me?
No. WebPhone does not have the ability to report which of your rejected numbers has tried to contact you. Once you enter a number on your rejected call list, they will not be able to get through to your line. The caller on the other end will receive a message that you are not accepting calls.

Can I manage my Selective Call Rejection and Selective Call Acceptance Lists through the account center and through the WebPhone software?
At this time, you can only manage your lists online through the account center.